Frequently Asked Questions

Everything you need to know about your Juicy Couture order.

How do I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain sale items may be final sale.

How should I care for my velour tracksuits?

To keep your velour looking plush, we recommend machine washing inside out on a cold, gentle cycle and tumble drying on low or laying flat to dry.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page to find the best fit for our iconic tracksuits, dresses, and separates.